Warranty Policy

At YANLAM, we stand behind the quality of our products. This Warranty Policy explains what is covered, what is not covered, and how to request service or support.

1. Limited Warranty Coverage

YANLAM offers a 30-day limited warranty on all products purchased directly from our website.

During the warranty period, we will replace or refund items that have:

Manufacturing defects
Material defects
Functional defects not caused by misuse

This warranty applies only to products purchased from YANLAM and does not cover third-party purchases.

2. What the Warranty Covers

The limited warranty covers:

Defective parts or components
Items that fail under normal usage
Products that arrive damaged (must be reported within 48 hours of delivery)

YANLAM will determine whether a product requires replacement, repair, or refund.

3. What the Warranty Does NOT Cover

This warranty does not cover:

Damage from misuse, accidents, or negligence
Normal wear and tear
Unauthorized modifications or repairs
Damage due to improper handling or storage
Loss, theft, or fire damage
Cosmetic imperfections that do not affect functionality
Damage caused during return shipment due to poor packaging

Products returned that do not meet our warranty criteria may be rejected.

4. Warranty Claim Process

To request warranty service, please contact us:

Email: contact@yanlam.com
Phone: +1 559-924-0578

Provide the following:

Order number
Full name
Description of the issue
Clear photos or video showing the defect

Our support team will review your request and respond within 24–48 hours.

5. Warranty Remedies

If your warranty claim is approved, YANLAM may offer one of the following solutions:

a. Replacement

We may send a new replacement product at no cost.

b. Refund

A refund may be issued to the original payment method if replacement is not available.

c. Store Credit

At your request, you may receive a store credit instead of a refund.

YANLAM reserves the right to determine the appropriate remedy.

6. Return Shipping for Warranty Claims

For approved defects or damaged items, return shipping is free.
For items found not defective, customers may be responsible for return shipping fees.

7. Warranty Void Conditions

The warranty becomes void if:

The product shows signs of misuse or intentional damage
The item has been disassembled or altered
The damage resulted from improper installation
Non-original parts were used
Warranty request contains false or misleading information

8. Proof of Purchase Required

Warranty claims must include valid proof of purchase from YANLAM, such as:

Order confirmation email
Receipt
Invoice

Without proof of purchase, we cannot process warranty claims.

9. Limitation of Liability

YANLAM’s liability under this Warranty Policy is limited to:

Replacement
Repair
Refund

We are not responsible for:

Incidental or consequential damages
Loss of time, profits, or business
Any costs associated with installation or removal

10. Governing Law

This Warranty Policy is governed by the laws of the State of California, United States.

11. Contact Us

For warranty assistance or questions, reach out to:

YANLAM
105 W Hanford Armona Rd
Lemoore, CA 93245
United States